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Locations

South
Atlanta Location:
3010 Poplar Road
Sharpsburg, GA  30277

North
Atlanta Location:
3860 Centerville Highway (Hwy 124)
Snellville, GA.   30039

Champion's Fans

"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA

"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA

"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA

"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA

“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA

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Entries in customer service (49)

Monday
Nov232009

Champion is Fast and Committed When It Comes to Flooding

pamFlooding can happen almost anywhere it rains. In fact, floods are the most common natural disaster in the U.S. We at Champion have been committed to serving the Atlanta area since 1970 as a trusted restoration company in the industry. We understand water damage is an emergency, this is why technicians are dispatched within minutes to the loss. The property's successful restoration depends largely on receiving immediate response, and the fastest drying possible. Champion has crews on-call 24/7, 365 a days. Our combination of an immediate response and leading edge technology returns the damage property back to normal faster than the traditional drying methods. It also substantially lowers the repair cost and time. After nearly 40 years of water removal, we are committed to the same outstanding service!

Pamela Brown - Marketing Representative

Thursday
Nov192009

Spotlight on Icela

icelaIt’s Icela Reets' turn to be interviewed for Champion’s Spotlight.
Icela is one of our Marketing Representatives.  She has been with Champion since 2006.  Icela wears a lot of hats in the marketing department. She handles our Emergency Response Program, our newly launched Plumber Program as well as coordinating the efforts of the entire marketing team.  She does a great job here at Champion and now you have a chance to get to know her better...


What is your favorite snack(s)?
If I am feeling healthy it might be cheese and fruit… if I am not, then probably Salt and Pepper potato chips

What is your favorite piece of clothing?

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Tuesday
Nov102009

A LETTER FROM A HAPPY CUSTOMER

We recently received this letter from a very happy client.  She and her three young girls were at home when a fire started.  Needless to say she was under a lot of stress when Champion arrived to handle the repairs.  Fortunately, we were able to have her home repaired and her family moved back in their home in less than seven months.  She was very happy with the level of service she received and this is what she had to say:

To Whom It May Concern:

My “normal family life was changed by a fire that almost devoured our home on January 19, 2009.  I had no real way of knowing the far reaching effects of losing my home and the displacement of what I took for granted was our way of life for my three girls and me. On that night we were horrified as the fire engulfed our home and there was nothing we could to stop it. It was a wonderful blessing that the four of us were not injured in the fire.

I had no way of knowing what to do next. I am happy that I purchased USAA homeowner insurance. I went to the house wearing the pain from the fire in my soul the day following the fire.

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Tuesday
Nov102009

How Do I Know If I Have Hail Damage?

JerryI can’t tell you how many times over the past few months I’ve heard that question. With recent strong thunderstorms and associated hail, our area has certainly received more than its fair share of damage, as evidenced by all of the vehicles parading around the streets advertising first one roofer then another. Many of such roofing contractors are referred to in the industry as “storm chasers”. Hail storms are closely followed by their swarm of vehicles, eagerly anticipating a quick surge of easy money. After the initial rush of activity, they disappear as quickly as they came… on to the next affected area. They leave behind them a plethora of customers who have no one to turn to when warranty issues arise. The responsibility, and the financial cost, are then up to the homeowners themselves. I’ve see this happen time and again to families in our coverage area. Alas, I digress. Back to our original question.

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Tuesday
Sep152009

Office Email Etiquette

Within the last couple of years Champion has grown to a significantly large construction company.  This calls for more office personnel to handle all the task involved with insurance company adjusters, vendors, sub-contractors, and homeowners. With that being said, a certain amount of office etiquette should be displayed by all. Below are a few tips.

Ninety two percent of Internet users in the United States use email. That's a huge number since 73% of those living in the U.S. use the Internet (Information Please® Database, Pearson Education, Inc., 2008). Many people use email for business communications, which stresses the importance of knowing proper email etiquette. While a lot of people understand the importance of following certain rules when writing a business letter, they often forget these rules when composing an email message. Here's a refresher.

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Tuesday
Sep152009

Wee'r knot nown fur hour speling

larryOk, here's the deal.  Champion is well known as one of the premier construction/restoration companies in the south Atlanta area.  But we're not the greatest spellers.  You see, I'm the Construction Manager here, but I have also been given the designation of "Job Processing Program Administrator".  Little did I know what that would involve. 

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Wednesday
Sep092009

BE SAFE THIS WINTER: Home Heating and Winter Fire Safety Tips

The high cost of home heating fuels and utilities have caused many Americans to search for alternate sources of home heating. The use of wood burning stoves is growing and space heaters are selling rapidly, or coming out of storage. Fireplaces are burning wood and man made logs. All these methods of heating may be acceptable. They are however, a major contributing factor in residential fires.

Many of these fires can be prevented. You can prevent the loss of life and property resulting from heating fires by being able to identify potential hazards and following these safety tips.

Wood StoveWood Stoves

- Carefully follow the manufacturer's installation and maintenance instructions.
- Look for solid construction, such as plate steel or cast iron metal.
- Check for cracks and inspect legs, hinges and door seals for smooth joints and seams.
- Use only seasoned wood for fuel, not green wood, artificial logs, or trash.

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Tuesday
Aug182009

BE PREPARED FOR THE PEAK OF HURRICANE SEASON

hurricaneHurricanes in Georgia?  Yes! According to the National Oceanic and Atmospheric Administration (NOAA) Georgia is at particular risk of being affected by hurricanes because it is a coastal state.  The hurricanes that affect Georgia are severe tropical storms that form in the southern Atlantic Ocean, Caribbean Sea and Gulf of Mexico. Hurricane season lasts from June 1st until November 30th, but the majority of activity is from August until October.  Therefore, every state resident should plan what to do in the event of an evacuation.

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Wednesday
Aug122009

Pack-Out? Huh?

chloeWhen a customer is told that their house is going to be packed out, sometimes what they envision is not an accurate depiction of what actually takes place. So, just to offer a bit of clarity, here is a general explanation of what to expect:

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Thursday
Aug062009

National Preparedness Month - September 2009

ready-logo2This September is the sixth annual National Preparedness Month.  NPM 2009 will focus on changing perceptions about emergency preparedness and will help Americans understand what it truly means to be ready and how preparedness goes beyond fire alarms, smoke detectors, and extra food in the pantry.

Visit www.ready.gov for help on making a disaster supply kit, making a family emergency plan, staying informed and how you can get involved!

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