What To Do If You Have A Fire Damage

South
Atlanta Location:
3010 Poplar Road
Sharpsburg, GA 30277
North
Atlanta Location:
3860 Centerville Highway (Hwy 124)
Snellville, GA. 30039
"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA
"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA
"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA
"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA
“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA
With temperatures plummeting here in Georgia this week, a safe warm home to come home to is on everyone's mind. But if your first comment as you walk in the door is, "Baby, it's cold inside!", you may decide to add a space heater or use your fireplace to toast your cold toes. But here are a few tips from the National Fire Protection Association on using auxillary home heating equipment.
We recently received this letter from a very happy client. She and her three young girls were at home when a fire started. Needless to say she was under a lot of stress when Champion arrived to handle the repairs. Fortunately, we were able to have her home repaired and her family moved back in their home in less than seven months. She was very happy with the level of service she received and this is what she had to say:
To Whom It May Concern:
My “normal family life was changed by a fire that almost devoured our home on January 19, 2009. I had no real way of knowing the far reaching effects of losing my home and the displacement of what I took for granted was our way of life for my three girls and me. On that night we were horrified as the fire engulfed our home and there was nothing we could to stop it. It was a wonderful blessing that the four of us were not injured in the fire.
I had no way of knowing what to do next. I am happy that I purchased USAA homeowner insurance. I went to the house wearing the pain from the fire in my soul the day following the fire.
1. Where do most fires start in the home?
A. The bedroom
B. The living room
C. The kitchen
D. The bathroom
The answer is C: 30% of house fires start in the kitchen.
2. In the United States, a home fire claims a life every _________.
A. 2 hours
B. 3 hours
C. 6 hours
D. 8 hours
The answer is B: In the United States, a home fire claims a life every 3 hours.
3. TRUE OR FALSE: Use a fire extinguisher if you have a grease fire on your stove.
The answer is FALSE: Never pour water or use a fire extinguisher on a grease fire.
Cooking fires are the number one cause of home fires in the United States.
Would YOU know what to do if you had a cooking fire in your home?
The anniversary of my 8th year with Champion is fast approaching. There are many stories to relate in this bittersweet industry. Cries of devastation from homeowners at the beginning of a loss turn into sighs of relief and reflective appreciation at the job’s completion. I’d like to think I’ve seen it all yet every so often I am surprised. But when you see me at your home ready to do my part to put your life back together, this one fact remains constant: whether it is my 100th or 1000th job, I am ever-conscious that it is your first loss. So, in essence, it also becomes mine again. I treat every job as if it is the first because every person is different and every situation is unique. I care about what has happened to you and how it is affecting you. So go ahead and cry if you need to. You’ve been devastated and no person, even if they have been through something similar, can possibly understand exactly how you feel. I’ll hand you a tissue and give you a moment. When you’re ready we’ll walk through your house and anything that is important to you is important to me and when I tell you to call me if you have questions or forgot to tell me something, I mean it. We’re all in this together and all want the best possible outcome. One day it will all be a distant memory but when you think of it I hope the process leaves you with a warm feeling.
Chloe L. Hudson - Senior Contents Technician