Office Email Etiquette

Within the last couple of years Champion has grown to a significantly large construction company.  This calls for more office personnel to handle all the task involved with insurance company adjusters, vendors, sub-contractors, and homeowners. With that being said, a certain amount of office etiquette should be displayed by all. Below are a few tips.

Ninety two percent of Internet users in the United States use email. That's a huge number since 73% of those living in the U.S. use the Internet (Information Please® Database, Pearson Education, Inc., 2008). Many people use email for business communications, which stresses the importance of knowing proper email etiquette. While a lot of people understand the importance of following certain rules when writing a business letter, they often forget these rules when composing an email message. Here's a refresher.

• Mind Your Manners: Think of the basic rules you learned growing up, like saying please and thank you. Address people you don't know as Mr., Mrs., or Dr. Only address someone by first name if they imply it's okay to do so. 


• Watch Your Tone: Merriam-Webster defines tone as an "accent or inflection expressive of a mood or emotion." It is very difficult to express tone in writing. You want to come across as respectful, friendly, and approachable. You don't want to sound curt or demanding. 


• Be Concise: Get to the point of your email as quickly as possible, but don't leave out important details that will help your recipient answer your query. 


• Be Professional: This means, stay away from abbreviations and don't use emoticons (those little smiley faces). Don't use a cute or suggestive email address for business communications.

http://careerplanning.about.com/od/communication/a/email_etiquette.htm

 Sam Elliott - Job Supervisor

Comments

[Icela Reets]

Thanks for the practical reminders! Interesting statistic.