What Makes Champion Different?

I recently sent out a short survey through email and asked my co-workers, "What do you think sets us apart from our competitors?"

Here are some of the replies I received.

Brett Bishop, Mitigation Crew Leader: "We offer the World's Fastest Drying!"

Larry Banach, Construction Manager:  "The people."

Gary Anderson, General Manager:  "Champion is a close knit, family based organization comprised of individuals that truly care about giving their customers the best service experience available in our industry."

Jerry Quarles, Estimator:  "As a family owned & operated business, we have grown large enough to have the ability to help many families within a large coverage area while we have maintained small town values, never viewing our customers as a “number” but, rather, as a neighbor in need."

What do YOU think makes us different? Tell us what you like about our company and what you would like to see different.

Champion Receives Performance Excellence Award from Crawford Contractor Connection

On June 9th -12th Joel Reets (President), Jeremy Reets (C.E.O.) & Gary Anderson (General Manager) of Champion Construction Systems, Inc. attended the Crawford Contractor Connection Conference at Caesar’s Palace in Las Vegas, Nevada. This year the conference focused on keys to customer service that will drive the growth and expansion of the Contractor Connection network in 2009 and beyond. The conference included various speakers who provided helpful insights to all. Jeremy Reets spoke about “Measuring and Creating Evaporation Potential” which provided a scientific explanation of the effect that drying equipment has on the drying process. There was also a conference expo that provided access to over 70 exhibitors who are key service providers to the insurance, restoration, and remodeling industries.  The highlight of the convention was, by far, the honor of receiving “The Strength of Working Together” Performance Excellence Award for the Southeast District.  As part of the award, Champion received a football autographed by Brian Holloway, a Stanford All-American and five-time NFL All-Pro. Holloway excelled as team captain of the 1985 New England Patriots, AFC Championship Team. Holloway was also a keynote speaker at the conference. Joel, Jeremy and Gary had a great time at the conference and are looking forward to attending next year’s conference.

Summer Bishop - Marketing Support

Spotlight on Pam

It's Pam Brown's turn to be interviewed for Champion's Spotlight.

Pam is one of our Marketing Representatives.  She has been with Champion since 2000.  She is a Mid-Western gal but her heart belongs in Dixie.  Now, let’s get to know Pam:

What is your favorite snack?  Popcorn

What is your favorite piece of clothing?  PJs

Click to read more ...

Champion Employee News

Champion is pleased to announce the following employee news. As our company continues to grow so do our employees.

Congratulations to Nick Sharp. Nick has been with Champion in our cleaning department as a carpet cleaning technician for almost two years. He interviewed for the position of "Entry level Job Coordinator" in the Construction department and after meeting the qualifications has accepted the new responsibilities. Lisa Moore will be his direct supervisor and Larry Banach his manager. Nick is a conscientious person who excels in customer service.

We also welcome our newest employee, David Bunten. David will start this Thursday in our Cleaning department as a Carpet Cleaning Technician. David has previous experience in carpet cleaning and Mitigation in North Georgia with a well established company. He will be a positive addition to our cleaning department and Champion Cleaning. David will report to Linda Minardi and Jeremy Reets is his manager.

Gary Anderson - General Manager

Roof Estimates

Hello, my name is Pearla. I work in job data processing at Champion Construction Systems, Inc.

I have not been able to put information in the Champion blog because we have had alot of roof claims lately. Maybe you have had hail or wind damage to your roof.

Some of the questions that our customers have had are:

" Why won't you do an estimate for the roof like all the other  companies". 

Click to read more ...

DO IT YOURSELFERS...BEWARE!

With many families looking for ways in which to save money this summer, the number of people attempting DIY projects in their homes has increased.  While this maybe great for your wallet, it may not be so great for your health or for your home.  So before you start that project please read these tips:

• Get advice before you start – most home improvement stores offer helpful brochures on common projects

Click to read more ...

Flooring - A Fair Price

One of the most commonly asked questions when someone has an insurance claim that involves flooring replacement is, "Will my adjuster allow me a fair value for my flooring replacement?"  In most instances, the homeowner does not have an invoice for the original installation of flooring with exact specifications. Even if he did, would it give an accurate picture of current prices for "like, kind and quality" materials?  For that reason, insurance adjusters often use an objective third-party expert to ensure that both the adjuster and the homeowner receive a fair settlement price for flooring replacement and that fair replacement products can be located.

Click to read more ...

Vacation Checklist: Things to Do Before You Leave

It’s summertime and that means vacations for most families. Unfortunately, your vacation buzz can be lost too quickly when you get home and realize that you forgot to take care of a few essentials. Your vacation should be an enjoyable and relaxing time, so before you head out here are a few things to be sure to check off your list so that you can come back to your home in the safe condition you left it.

• Hold mail and newspapers.

Click to read more ...

Dustless on the Other Side

Picture this scene: Your house has finally been restored so you don't have to spend another night in a hotel. The walls of your house are freshly painted per your color preferences, the new floors have been stained and finished, the last of your furniture has been moved back in from a container and the final cleaning has been completed.

But, while you are moving back in, you notice that although the cleaning crew seemed to have worked diligently for most of the day, there is a thin layer of dust on everything in the restored areas.

Click to read more ...

To Packout or Not to Packout? That is the question.

Hello again from the contents department!

When I am scoping a new fire loss I have several tools with me to help asses the situation. These include: a digital camera(VERY important!), latex nitrile gloves, dust masks, caution tape, clean rags, high alkaline cleaner, and LATEX SPONGES!!

The sponges are in caps because they too are very important! They are made of a special blend of materials and have a great ability to pick up soot from all sorts of surfaces. This is the main factor I use in answering today's question.

If for example I am responding to a kitchen fire and find myself in the room farthest from the source of the fire and I am getting soot readings! It looks like a packout because there is a good chance that all items between me and the source are also going to be in need of remediation (or cleaning).

However, if it was a bedroom fire for example and I am only getting soot readings in the immediate area. I will establish a cleaning station in  an unaffected area of the home and look to utilize the garage or perhaps a truck or delivered storage container to de-odorize any affected items.

The high alkaline cleaner is useful in determining if an item or a surface will indeed clean or if it may need to be considered a total loss.

Thanks for reading and please let me know if there are any questions or suggestions you might have for me!! And, HAPPY PACKING!!

Peter Kanavas - Contents Department Manager