My Friend/Neighbor/Relative Didn't Have To Pay Their Deductible

Every once in a while our company is asked if we can "bury" a prospective client's deductible. We are often told that a previous contractor who completed repairs to the home did the work without collecting the deductible. I have no doubt that such persons are telling the truth, since such occurrences are far from rare. I also have no doubt that the deal these homeowners think they have gotten will cost them more than their deductible in the long run.