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Sharpsburg, GA  30277

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3860 Centerville Highway (Hwy 124)
Snellville, GA.   30039

Champion's Fans

"Mr. Jim Clark was my point of contact with Champion; he was courteous, professional and extremely helpful. It was a pleasure doing business with him. The members of all of the crews, water removal/drying, carpet layers and packers were courteous, professional, arrived on time, and completed work in a timely manner. In addition, they were friendly. We are very pleased with Champion's response and work and I will gladly recommend Champion to others. I will express my satisfaction with Champion to USAA." - Water Damage in Fayetteville, GA

"I have never been as impressed with a great group of young men. Very professional, efficient and knowledgeable of their line of work. Considering the age of my crew; they out-performed the middle and older aged men I have worked with in similar job requests. Thank you!!! Big kudos to Colby...loved this kid!!!" - Water Damage in Ellenwood, GA

"The crew was super courteous and professional. They also showed a level of compassion that was an unexpected surprise. They also took the extra step to explain every step." - Water Damage in Jonesboro, GA

"If I hadn't seen the damage beforehand, afterwards I wouldn't have know it had occurred. Great group of people both repairing and managing the crews." - Water Damage in Peachtree City, GA

“Champion has done a super job in getting the house squared away. All of their employees and subcontractors have been professional, courteous and helpful in answering our many questions and keeping us informed of schedules and other matters.” - Fire Damage in Peachtree City, GA

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Tuesday
Jan182011

What You Learn By Sitting By Brett...

Working in a common office with several cubicles is a rich pasture ground for any companies greatest resource: people. I sit next to Brett. Y'all may know Brett, but I'm the only one who sits next to his least favored left. Larry is down the hall to his right, and it's a very appropriate yelling distance. Anyway, sitting next to Brett these last 10 years, uh months, has provided opportunity for:
1) Introspection
2) Reevaluation
3) An occasional funny smell
Among other life shaping things learned:
a) Each and every phone conversation must start with "Hey" (This is southern posturing)
b) It's OK to tell your computer "I hate you" but only several times a day.
c) Xactimate has only 2 syllables (who knew?)
d) It's best if Larry locks his office door before going on vacation
e) If Itel samples are kept long enough, eventually another job will have the same floor covering
f) If he asks you if you've seen the pictures from one of his basement sewage mitigations...you might want to decline
g) All on call schedules are written in stone until the next revision
h) Never go an entire day without at least 1 "Dumb and Dumber" reference

All of this notwithstanding...he may have the most demanding job in this company-responding to emergency 24/7, and doing so in such a way homeowners still want us to do the reconstruction work. I get to follow up Brett and his crew and see the positive results when they help people out of a distressful situation. Maybe his personality makes him perfect for his job.

Actually I wondered how many acronyms on could get from the word B R E T T. Then I remembered I have to blog next month...let me get back to you with that.

Keith Barnhart - Estimator

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