September 20, 2011
Morning Session: Ethics…To Be or NOT to BE!Afternoon Session: Fire and Smoke Damage Restoration
What did you like most about the instructor and course?
"Easy to follow and very organized."
"Personal touch and concern of the customer."
"He is very informative and captivating."
"Great understanding of his products."
"Very interesting and informative."
"The instructor kept the course "light" and interesting."
"Experienced instructor."
"I appreciated the ideas on dealing with complaints and issues."
What was your opinion of the demonstrations?
"No improvement needed."
"Course is perfect just the way it is."
"Love the demonstrations makes you realize how much soot and dirt is in a carpet even after you thinks it's clean."
"Very eye opening. I enjoyed the rug cleaning."
